We understand that sometimes you may need to change your appointment, we kindly ask that you provide 24 hours notice to cancel or re-schedule your appointment so that our stylist have the opportunity to re-fill the opening. Failure to provide 24 hours notice, will result in charging a missed appointment fee which is 50% of your appointment.
Your cooperation and understanding of this matter are greatly appreciated. Thank you for being respectful of our time and yours.
We understand that sometimes we may not be able to get you in at your desired day and time so take advantage of our waiting list; in the event the time becomes available we will contact you right away
We want to make sure our guests are 100% satisfied. If you have any concerns with your service, you have 7 days from the date of service to come in for an assessment and any corrections. Product charge may apply.
Hair Care Products
A refund will be given for product returned within 15 days from the date of purchase
A salon credit or exchange will be given after 15 days and before 60 days from the date of purchase
Hair brushes must be unused and in original packaging for exchange or refund and must be returned within 10 days of purchase
Electric Hair Tools
All electric hair tools are final sale however if for any reason the tool malfunctions please bring back for exchange